The owner, resident and contractor reply about the same building.
One inbox holds three different circles of information.
SolutionsProperty managementOne address.
One address.
Separate conversations.
The owner, the resident, the contractor. Keep each exchange with the people and documents it belongs to.
The reply is quick.
The routing is the work.
A quote gets forwarded with the earlier conversation.
You check which personal details should travel with it.
The notice was sent last week.
Today you are still asking who acknowledged it.
UK land and property services, ICO reports in 2025.
19.4% of reported property-sector incidents involved an email sent to the wrong person.
Source and context
149 of 768 incidents in the ICO’s Land or property services sector, calendar year 2025. Calculated from unique incident/year pairs; repeated rows for different data types count only once.
Reports to the UK Information Commissioner’s Office, not all incidents or an estimate for Austria. The ICO assigns the best-fitting sector and incident type. These figures do not measure Encloq’s effect.
With EncloqRoute it once.
Then just reply.
Each building, community and flat gets its own conversation, and every reply goes to the same circle.
Contractor
Gutter repair
Felix Lang
Owners’ community
Lindenstraße 14
Lena Weiss, Tobias Berger, Anna Moser
Tenant
Flat 5
Mira Steiner
The members are the address
A reply goes to the people in the conversation, not to a name autocomplete suggests.
Invited by e-mail, bound to it
Only an account with the invited address can accept; joining is free.
Follow an invitationThe file, not the thread
Send the quote alone; phone numbers and budgets stay where they were.
Sent. Read.
And confirmed.
See who has read the notice instead of asking around. Request a signed read confirmation from Encloq One, and it returns to the same exchange.
Lindenstraße 14
MS
Mira SteinerTop-floor window
Not confirmed yet
Choose a window or the entrance to explore another exchange.
The visit and the contact.
Not the whole thread.
Share the appointment and the contractor’s contact in the resident’s exchange. The owner’s separate conversation stays separate.
SEP24Heating inspection14:00–15:00
24.09.2026 · 14:00–15:00
Lindenstraße 14
Download example calendar fileFictional event, using your calendar’s local time. Nothing is booked.FLFelix LangYour contractor
@felix-lang-example
A shared contact includes their Encloq identity. Opening it does not add them to another conversation.
An invitation has
a start and an end.
An invitation names the email address that may accept it and lasts 30 days. When the assignment changes, revoke it before it is used.
Explore guest access21 Sep28 Sep5 Oct12 Oct19 Oct26 Oct
EWElectricianUntil 23 Oct
FSWindow serviceUntil 28 Oct
Monday, 12 October, 14:10 · two invitations waiting to be accepted.
Previously saved files are not recalled.What the year brings.
And where Encloq helps.
A year of property management, as the stairwell notice board tells it. What isn’t meant for everyone belongs in the right conversation.
NoticesProperty management · Lindenstraße 14
March
Annual statement 2025
“The statement is done. Now every owner needs their own.”
§ 28 (2) WEG · AT § 34 WEG 2002
With EncloqEach statement in its owner’s own conversation.
A signed read confirmation shows who opened it.
See delivery optionsApril
Inspecting the receipts
“An owner wants to see every receipt behind the heating costs.”
§ 18 (4) WEG · § 556 (4) BGB
With EncloqShare the receipts folder, not copies.
Receipts open as previews; with Pro you switch off downloads.
May
Owners’ meeting
“Invitation, agenda, minutes. And every time: did everyone get them?”
§ 24 (4) WEG · AT § 25 WEG 2002
With EncloqOne conversation for the community.
Up to 65 members; the invitation goes out as a calendar appointment.
July
Gutter and water damage
“Three quotes for the gutter, photos of the damage, each in a different inbox.”
With EncloqOne conversation per job, the contractor as guest.
Photos lose their location on upload, and you redact what nobody needs to see.
September
Flat handover
“Handover report and work order: print, sign, scan, send back.”
With EncloqSigned in the PDF editor.
With Pro, tenants and contractors sign in the order you set.
Read the PDF editor guideDecember
Meter reading
“Bank details, meter readings, phone numbers. Emailed once, they sit in other people’s inboxes.”
Art. 32 GDPR
With EncloqEncrypted before it leaves your device.
Only the people in the conversation can open messages and files.
Signed read confirmations from Encloq One; signature requests and access control with Pro. Encloq signatures are not qualified electronic signatures. Legal references are general information, not legal advice.
Private by design.
A contractor needs the work order, not the resident’s whole exchange. Each conversation is encrypted for its members, on their devices. Encloq still processes what delivery needs, such as participants, file sizes and times.
See how the protection worksKeep your property systems.
Not rent accounting, an ERP or maintenance ticketing. A read acknowledgement records a deliberate confirmation; it does not establish valid legal service in your jurisdiction.